Terms of Service

These Terms of Service ("Terms") govern your use of the website located at coastlineplumbinginc.com ("Site") and the plumbing services provided by Coastline Plumbing Inc ("Company," "we," "us," or "our"). By accessing our Site or requesting our services, you agree to be bound by these Terms.

1. Use of This Website

You may use this Site for lawful purposes related to requesting plumbing services, obtaining information about our company, or contacting us. You agree not to:

• Use the Site for any unlawful or fraudulent purpose
• Submit false, misleading, or inaccurate information through any form
• Attempt to gain unauthorized access to any portion of the Site
• Engage in any conduct that disrupts or interferes with the Site's functionality
• Copy, reproduce, or redistribute Site content without written permission

2. Service Requests and Estimates

Submitting a form or calling us constitutes a service inquiry — not a binding service contract. All service agreements are confirmed verbally or in writing at the time of scheduling or on-site assessment. Estimates provided over the phone or online are approximations only and may change based on the actual conditions found on-site.

We reserve the right to refuse service at our discretion, including in cases where access is unsafe, the scope of work exceeds our capabilities, or there are outstanding balances on prior services.

3. Text Messaging (SMS) Terms — A2P Compliance

By providing your mobile phone number and submitting a contact form or otherwise consenting to receive SMS communications, you agree to receive text messages from Coastline Plumbing Inc. These messages may include:

• Service appointment confirmations and reminders
• Responses to your service inquiries
• Follow-up messages regarding completed or scheduled services
• Informational updates related to your plumbing service needs

Message frequency: Message frequency varies depending on your service activity and interactions with us.

Message and data rates may apply. Standard carrier rates for SMS and data apply depending on your mobile plan.

Opt-out: You may opt out of text messages at any time by replying STOP to any message. You will receive one final confirmation message and then no further texts.

Help: Reply HELP to any message for assistance, or contact us directly at (805) 331-4636 or CoastlinePlumbingInc@gmail.com.

We do not share your phone number with third parties for their marketing purposes. Carriers are not liable for delayed or undelivered messages.

Supported carriers include but are not limited to: AT&T, T-Mobile, Verizon, Sprint, Boost Mobile, and most US carriers.

4. Pricing and Payment

All prices for plumbing services are provided prior to work beginning. We do not commence work without your authorization of the quoted price. Payment is due upon completion of services unless a prior written arrangement has been made. We accept cash, check, and major credit/debit cards.

Unpaid invoices may be subject to a late fee and collection procedures in accordance with California law.

5. Warranty and Workmanship

We stand behind the quality of our work. Warranty terms for specific services are communicated at the time of service. Warranty coverage applies to our labor and workmanship and does not cover damage caused by pre-existing conditions, misuse, third-party work, or circumstances beyond our control (e.g., flooding, earthquakes, freezing).

Manufacturer warranties on parts and equipment are passed through to the customer and are governed by the respective manufacturer's terms.

6. Limitation of Liability

To the fullest extent permitted by California law, Coastline Plumbing Inc's total liability for any claim arising from our services or your use of this website shall not exceed the amount paid by you for the specific service giving rise to the claim. We are not liable for indirect, incidental, special, or consequential damages.

We are not responsible for pre-existing property conditions, hidden damage, or damage caused by factors outside our control, including but not limited to soil movement, tree roots, or aging infrastructure not identified during the service visit.

7. Intellectual Property

All content on this Site — including text, images, logos, and design — is the property of Coastline Plumbing Inc or its licensors and is protected by applicable copyright and trademark law. You may not reproduce, distribute, or create derivative works from our content without prior written consent.

8. Third-Party Links

Our Site may contain links to third-party websites (Google, Yelp, Angi, social media platforms). These links are provided for your convenience. We do not control or endorse third-party sites and are not responsible for their content or practices.

9. Governing Law and Disputes

These Terms are governed by the laws of the State of California without regard to its conflict of law principles. Any disputes arising from these Terms or our services shall be resolved in the courts of Ventura County, California. Before initiating formal proceedings, both parties agree to attempt resolution through good-faith negotiation.

10. Changes to These Terms

We reserve the right to modify these Terms at any time. Changes become effective upon posting to this page with an updated effective date. Continued use of the Site or our services after changes are posted constitutes your acceptance of the revised Terms.

11. Contact

For questions about these Terms of Service, please contact us:

Coastline Plumbing Inc
321 S Brent St, Ventura, CA 93003
Phone: (805) 331-4636
Email: CoastlinePlumbingInc@gmail.com